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Understand configured AI provider fallback

Provider order and fallback behaviour depend on the installed AI extension.

Before you begin

Provider order and fallback behaviour depend on the installed AI extension.

Recommended workflow

Ask the administrator which providers are configured and review their data-handling settings before use. Test a non-sensitive request when changing settings.

Verify the result

Confirm the intended client, workspace and access scope. Menu labels can vary with the installed modules and their version.

Important

Do not assume fallback means the application has trained an independent local model.

When you need help

Share the workspace address, module name, approximate time and a redacted screenshot. Do not share passwords, access tokens or client documents in a public support channel.

Need help with this workflow?

Include the article title and your installed module when contacting the team. Please redact confidential details.

Contact the team
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