Before you begin
A blank status is not proof that a return has not been filed.
Recommended workflow
Check the GSTIN, selected period, provider availability and any visible error. Retry through the supported interface and compare with an authorised source.
Verify the result
Confirm the intended client, workspace and access scope. Menu labels can vary with the installed modules and their version.
Important
Record the time and error reference without exposing credentials.
When you need help
Share the workspace address, module name, approximate time and a redacted screenshot. Do not share passwords, access tokens or client documents in a public support channel.
Need help with this workflow?
Include the article title and your installed module when contacting the team. Please redact confidential details.
Contact the team