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Troubleshoot a missing module menu

A missing menu can be caused by a role, package access or module configuration.

Before you begin

A missing menu can be caused by a role, package access or module configuration.

Recommended workflow

Ask an administrator to compare the enabled module and role permissions. Check a known direct admin entry only with appropriate permission.

Verify the result

Confirm the intended client, workspace and access scope. Menu labels can vary with the installed modules and their version.

Important

Do not attempt to bypass access controls with guessed URLs.

When you need help

Share the workspace address, module name, approximate time and a redacted screenshot. Do not share passwords, access tokens or client documents in a public support channel.

Need help with this workflow?

Include the article title and your installed module when contacting the team. Please redact confidential details.

Contact the team
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