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Record a payment against the right invoice

Payment records should explain why an invoice balance changed.

Before you begin

Payment records should explain why an invoice balance changed.

Recommended workflow

Select the corresponding invoice and enter the verified payment details using the available controls. Review the remaining balance afterwards.

Verify the result

Confirm the intended client, workspace and access scope. Menu labels can vary with the installed modules and their version.

Important

Avoid duplicate entries when a payment gateway or import has already recorded the transaction.

When you need help

Share the workspace address, module name, approximate time and a redacted screenshot. Do not share passwords, access tokens or client documents in a public support channel.

Need help with this workflow?

Include the article title and your installed module when contacting the team. Please redact confidential details.

Contact the team
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