Before you begin
An update should start with a verified backup and a known current version.
Recommended workflow
Use SaaS Preflight and Safe Updater. Inspect the staged package, retain the backup and test the website and tenant login after installation.
Verify the result
Confirm the intended client, workspace and access scope. Menu labels can vary with the installed modules and their version.
Important
Code rollback and website-content revision restore are different operations; verify both before relying on them.
When you need help
Share the workspace address, module name, approximate time and a redacted screenshot. Do not share passwords, access tokens or client documents in a public support channel.
Need help with this workflow?
Include the article title and your installed module when contacting the team. Please redact confidential details.
Contact the team